This infographic offers an in-depth look at how Microsoft business analytics and AI is intelligent, trusted, and flexible. This service produces faster, more accurate insights and predictions. It also offers the most secure, compliant, and scalable system. Finally, it works with what you have.

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Microsoft Teams follows all the security best practices and procedures, as part of the Microsoft 365 and Office 365 services. This article details how Teams handles common security threats through defense-in-depth, customer controls within the service, security hardening, and operational best practices. Teams is trustworthy by design and provides details of its security framework to keep users well-protected.

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This video shares an informative overview about how proactive insights from Microsoft transforms business operations with key insights, drives better decision making based on real data, and allows for any team member to get a single view of customers in real time.

Industries, customers, and markets change. Even where and how we work is changing rapidly. As are, no doubt, your business strategies, goals, objectives, services, and products. The ability to quickly diversify, scale, and change your business models is a competitive advantage in any market.

Understanding your customers’ opinions, attitudes, and emotional connections to your brand is called brand sentiment. This leading indicator can help inform how you’re doing in terms of your customer experience, product quality, price competitiveness, and loyalty.

Sign up to stay in touch and download the e-book “Essential Key Performance Indicators for Small and Mid-Size Business.” See how easily and accurately you can measure business outcomes from brand sentiment, and let us know when you’re ready to make a change.

View: Essential Key Performance Indicators for Small and Mid-Size Business


HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact conversationally with the assistant to solve common problems, support staff use the Microsoft AI solution for instant access to a wealth of troubleshooting information, and the company gains deeper insights into common customer issues.

This infographic outlines how you can build an immersive end-to-end business solution by connecting Power BI across the entire Microsoft Power Platform, as well as Office 365, Dynamics 365, Azure, and hundreds of apps. Connecting these tools allows you to glean insights anywhere to inform the best business decisions.

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J Walter Thompson has been successful in business for over 150 years and recognizes everyone in their company has different work styles. Because they are such a major distributor across many different countries, they’ve embraced virtual forms of communication and collaboration with Microsoft Teams. This allows them to move at the speed of culture to help position its clients’ brands. The value it brings to clients is being brand pioneers, and Teams is a lifesaver in connecting and interacting, and is easy for their user base to adopt.

Why build an app for Teams? 20 million people collaborating daily, harnessing the possibilities through collaboration. This infographic shares how apps built on Teams platform focus on increasing collaboration and productivity.

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